Whirlpool Conquest Refrigerator # ED5LVAXWQOO - DO NOT BUY!
by Beverly
(Pflugerville, TX USA)
Do not, I repeat, DO NOT buy a Whirlpool refrigerator with the ice bucket and dispenser in the door.
We purchased the Whirlpool Conquest in June 2009. The ice bucket was frozen to the door within a few days and the dispenser refused to dispense shortly after that. We have had 5 service calls, numerous parts replaced, including a new freezer door, and the problem is still the same.
More than one of the technicians who has been here have told us that we cannot use the crushed ice feature. That is the only kind of ice I have used since it was first available and find it unacceptable to not be able to use a product which cost $1289 in the way it is advertised. It has a crushed ice button on the door and I expect to be able to get crushed ice.
Whirlpool is finally submitting our complaint to a review board for possible replacement of the refrigerator. I would like to hear from other consumers who have had this same problem.
